It is Metro Parking's primary responsibility to provide our clients with a convenient parking facility that includes well-lit and well-maintained parking slots. We ensure proper assignment and control of parking spaces for both reserved and non-reserved clients.
We also provide Valet Parking services to clients in hotel parking areas. Our professional, uniformed parking attendants ensure high-quality service at all times.
Our accounting system maintains strict Quality Control to ensure reliable and responsive billing services. We serve season and casual customers, with quarterly statements of account. Our staff are trained to deliver excellent customer service to you. Trained to understand the importance of respecting the customer and how to enforce parking policies with courtesy and professionalsm.
The classic perception of being an industry leader is often measured by the numbers. The higher the figures a company achieves, the more successful, competitive, and influential it is perceived to be. However, another important measure of a company's leadership is the level of satisfaction it provides to its customers. This is where Metro Parking Management Philippines, Inc. (MPMPI) affirms its leadership. It is the primary reason we established Metro Parking in the Philippines to provide an exceptional parking experience and deliver above-par quality service to our clients. MPMPI takes pride in being the country's first ISO-certified company in the parking industry, demonstrating our commitment to excellence, quality, and customer satisfaction.
MPMPI's pursuit of excellence reached a significant milestone after six months of dedicated planning, preparation, and commitment to quality. These efforts culminated in the successful attainment of the ISO 9001:2000 Certification for the Management of Car Parks, awarded by TUV Philippines. The certification followed an extensive assessment of the company's management systems and operational processes. Through this rigorous evaluation, TUV Philippines verified that MPMPI consistently met the international standards for quality management in the parking industry. Officially awarded on February 27, 2006, the certification stands as a testament to MPMPI's unwavering dedication to providing reliable, efficient, and customer-focused parking management services.
With success comes recognition. MPMPI is honored to have received prestigious awards in recognition of its commitment to excellence and outstanding service. These awards were conferred based on the evaluation of consumers and marketing professionals, recognizing the company's Best Marketing Practices through comprehensive surveys, focus group discussions, and market research.