MPMPI/OPS/Form13

Customer Survey

Dear Patrons,
Please help us know how we can serve you better. Kindly answer and rate our efforts.

Rating System: 5 — Excellent | 4 — Very Good | 3 — Good | 2 — Needs Improvement | 1 — Poor

Your Information

Name (optional)

Designation (optional)

Company (optional)

Contact (optional)

Which parking location are you rating? * Type the name of the building or parking area you're rating.

E-mail (optional)

1. Appearance of the carpark

2. Cleanliness

3. Security

4. Lighting

5. Signages

6. Are the parking signages big enough to see and read?

Yes No

1. Customer-friendly (fast & efficient, courtesy, etc.)

2. Hygiene of the staff (Appearance)

3. Communication skills (understanding your needs)

4. Implementation of carpark policy

Do you find our parking rates reasonable?

Please list down any parameter which you feel is important that was not included in the survey above.

Thank you for your time and effort to complete this survey.

Rev. 01 | Effective Date 05 March 2026